Privacy Policy

Effective Date: March 7, 2025

This Privacy Policy explains how Snuzee (“we”, “our”, or “us”) collects, uses, shares, and protects your personal information when you visit or make a purchase from our website (www.snuzee.com). By using our website, you agree to the practices described in this policy.

Information We Collect

We collect the following types of information when you interact with our store:

Personal Information

  • Name

  • Email address

  • Billing and shipping address

  • Phone number

  • Payment information (processed securely via third-party payment gateways)

  • Order history

Technical Information

  • IP address

  • Device type

  • Browser type

  • Operating system

  • Time zone

  • Cookies and usage data (e.g. pages visited, time spent on site)

How We Use Your Information

We use the information we collect to:

  • Process and fulfill orders

  • Communicate with you about your order or customer service inquiries

  • Improve and personalize your shopping experience

  • Send marketing emails and promotions (only if you opt-in)

  • Detect and prevent fraud or unauthorized activity

  • Comply with legal obligations

Sharing Your Information

We do not sell your personal information. However, we may share your data with third parties to help us operate our business, such as:

  • Payment processors

  • Shipping carriers

  • Email marketing platforms

  • Analytics and tracking tools (e.g., Google Analytics, Meta Pixel)

  • Shopify, our e-commerce platform provider

Each third-party service provider is only given the information necessary to perform their role and is required to protect your data.

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your browsing experience and collect usage data. Cookies help us:

  • Remember your preferences

  • Track shopping cart contents

  • Analyze site traffic

  • Improve performance

You can manage or disable cookies through your browser settings. Note that some features may not function properly if cookies are disabled.

Marketing and Communications

If you opt in, we may send you marketing emails about new products, special offers, or updates. You can unsubscribe at any time by clicking the "unsubscribe" link in any email or by contacting us directly.

Your Data Protection Rights

Depending on your location (e.g., under the GDPR or CCPA), you have certain rights regarding your personal information, including:

  • The right to access the data we hold about you

  • The right to request correction or deletion of your data

  • The right to object to or restrict data processing

  • The right to withdraw consent

  • The right to request data portability

To exercise any of these rights, please contact us at privacy@snuzee.com.

Data Retention

We retain your personal data only as long as necessary to fulfill the purposes outlined in this policy, including legal, accounting, or reporting requirements. When data is no longer needed, we securely delete or anonymize it.

Data Security

We implement industry-standard security measures to protect your information from unauthorized access, disclosure, alteration, or destruction. This includes encryption, secure servers, and limited access by authorized personnel only.

However, no method of transmission over the internet is 100% secure, so we cannot guarantee absolute security.

Children’s Privacy

Our site is not intended for children under the age of 13 (or 16 in some jurisdictions). We do not knowingly collect personal information from children. If we become aware that we have collected data from a child, we will delete it immediately.

International Users

Snuzee operates globally, and your data may be transferred to, and processed in, countries other than your own, including those with different data protection laws. By using our site, you consent to this transfer.

Third-Party Links

Our website may contain links to third-party sites. We are not responsible for the privacy practices or content of those websites. We encourage you to review their privacy policies separately.

Changes to This Policy

We reserve the right to update this Privacy Policy at any time. Changes will be effective immediately upon posting. We encourage you to check this page regularly to stay informed of how we are protecting your information.

Contact Us

If you have questions, concerns, or requests regarding your privacy or this policy, you can contact us at:

Email: privacy@snuzee.com
Website: www.snuzee.com